LimeCall

Instant Callback Feature

Create an immediate engagement with customers visiting your website with instant callbacks The main feature of LimeCall is its Instant Callback feature. How does it work Benefits Scenarios How Does It Work? 1 - Widget Appears When a lead or customer clicks on the callback widget, they'll be prompted for an instant callback by inputting their phone number. 2 - Automatic call to your company call reps Once the customer's phone number is entered, LimeCall rings your company call reps. 3- Once answered, LimeCall rings your customers Once a call rep answers, LimeCall will call your customer. This happens in a span of 30 seconds. 4 - After call, a personalized SMS will be sent to the customer Benefits Instantly detects and engaged interested visitors Reduces inbound response time Increases sales calls Increase website conversion Scenarios What if my first agent doesn't answer? LimeCall will attempt to connect with next available rep, according to your call roster. Is there a way to rotate my call reps? There will be a round robin feature to enable. This means is that after the first call rep has answered, he/she will be pushed to the bottom of the order.
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